Privaatsuspoliitika

1. GENERAL PROVISIONS
This Privacy Policy (“Policy”) describes how Flotill-Kaup OÜ, the operator of the website https://www.profskin.ee (hereinafter referred to as the “Website”), collects, uses, and protects your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

By using this Website, you confirm that you have read and understood this Policy and agree to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please refrain from using the Website.

Flotill-Kaup OÜ reserves the right to amend this Policy at any time. Updates will be published on this page and become effective upon posting. We recommend checking this page periodically to stay informed.

2. DEFINITIONS
Personal Data – any information relating to an identified or identifiable natural person (“Data Subject”).
Data Controller – Flotill-Kaup OÜ, who determines the purposes and means of personal data processing.
Data Processor – a third party that processes personal data on behalf of the controller.
Processing – any operation performed on personal data, whether or not by automated means (collection, storage, use, deletion, etc.).
Consent – freely given, specific, informed and unambiguous indication of the Data Subject’s agreement to the processing of personal data.
Applicable Law – Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR).

3. PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:

Information you voluntarily provide:

• Full name

• Email address

• Contact phone number

• Telegram username or other communication handles

• Any other information submitted through contact or request forms

Automatically collected information:

• IP address

• Device type and browser

• Geolocation data

• Pages visited and time spent

• Date and time of access

• Technical information about your device and connection

We do not collect special categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health-related data) unless explicitly provided by you with your consent and for a legitimate purpose.

4. PURPOSES OF DATA PROCESSING
We collect and process personal data for the following lawful purposes:

• To operate and maintain the Website

• To communicate with you, respond to inquiries, or provide requested services

• To improve the performance, usability, and security of the Website

• To analyze user behavior and trends for internal analytics

• To comply with legal obligations or exercise legal rights

The legal basis for processing is either your consent, our legitimate interest, or compliance with legal obligations.

5. DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal, regulatory, or internal policy requirements.

If you delete your account or request erasure, we will delete your personal data unless retention is required by law.

6. YOUR RIGHTS UNDER GDPR
As a Data Subject under GDPR, you have the following rights:

• Right to Access – You may request a copy of your personal data.

• Right to Rectification – You may request correction of inaccurate or incomplete data.

• Right to Erasure – You may request deletion of your data (“right to be forgotten”).

• Right to Restriction of Processing – You may request limited processing of your data.

• Right to Data Portability – You may request to receive your data in a structured, machine-readable format.

• Right to Object – You may object to processing based on legitimate interest or direct marketing.

• Right to Withdraw Consent – Where processing is based on your consent, you may withdraw it at any time.

• Right to Lodge a Complaint – You have the right to lodge a complaint with your local Data Protection Authority.

To exercise your rights, please contact us at: info@profskin.ee

7. DATA SHARING & THIRD PARTIES
We do not sell or rent your personal data. We may share your data with:

• Third-party service providers (hosting, analytics, communication tools) under data processing agreements

• Legal or regulatory authorities if required by law

We ensure all processors provide sufficient guarantees of compliance with GDPR.

8. INTERNATIONAL DATA TRANSFERS
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions are in place to protect your data.

9. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies – for proper Website functionality

• Analytics cookies – for usage insights (e.g., Google Analytics)

• Marketing cookies – to manage advertising campaigns

You can manage or disable cookies via your browser settings:

• Edge

• Firefox

• Chrome

• Opera

Disabling cookies may affect functionality of the Website.

10. DATA SECURITY
We apply industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute protection.

11. CONTACT INFORMATION
For any inquiries related to this Policy or to exercise your rights, please contact:

Flotill-Kaup OÜ
E-post: info@profskin.ee
Website: https://www.profskin.ee